This was to an address of the form Michael.Baker at domain. Until today I had not received spam with my first name in it. Lots of emails from marketing lists I’m on include my first name, but no spam. That’s probably because until recently the name part of most of my email addresses has been mbaker. Almost invariably I send any email with mbaker in the subject line straight to my spam folder unopened.

My first thought was that this was new, that spambots have recently learnt (some one has written one) to extract a first name from a dotted email address. While I’ve had the email address mbaker at pobox dot com for over ten years, I’ve only recently been using a michael.baker at domain email address, so have not received such spam before.

In Subject Line Customization: Too Much Like Spam? Karlyn Morissette points out that she and many others are likely to send any email with their first name in the subject line stright to their spam folder unopened, or at least not open it.

What are your thoughts on effective subject lines?

Dr Michael Baker’s online CV has been updated, and a chart illustrating the level of his management ability and a recommendation by Prof. Ross King have been added.

Dr Baker’s profile on the profile on the professional networking site, LinkedIn, has been updated.  His public profile is accessible at http://www.linkedin.com/in/michaelbaker

A CRM-CTT Database has been developed and deployed to assist communications between Gordon Frickers (artist) and Michael Baker (webmaster) about the development and maintenance of Gordon Frickers’ website – www.frickers.co.uk

DACSSA has recently installed a new database to record inquiries made and to manage complaints that DACSSA is handling.

The database was installed by Dr Michael Baker, an independent consultant, and is based on the open source Customer Relationship Management and Customer Tracking Tool (CRM-CTT).

The new database will improve the service we are able to offer our customers.

The LCA Hands-On course gives participants hands on experience of using LCA software to conduct LCA studies.  It is designed for senior managers to give them sufficient knowledge and experience so that they are able to appreciate the potential uses and abuses of LCA in and for their organisations.